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Services

ListMap

Bus company Karlovy Vary

Transport and info center- division Cheb

Opening hours:

Mon, Tue, Thu, Fri: 7:30 - 12:00 / 12:30 - 15:30

Wed: 7:30 - 12:00  a 12:30 - 17:00 

TEL+420 354 400 190

Cash machine of Česká spořitelna bank

cash machine of ČSOB bank

Cashmachine of the EURONET bank

Cash machine of Komerční bank

Lázeňské taxi

nonstop

Pharmacy Benu – Anthemis

mo-fri 8:00-17:00
sat 9:00-13:00

Pharmacy Bonate

(in vicinity of the LIDL)

mon-fri 8:00-12:00 / 12:30-16:30

Pharmacy Centrum Alphega

po-pá 8:30-12:30 / 13:00-17:00

so 9:00-12:00

Municipal Police Františkovy Lázně

Městské taxi

nonstop

The Aquaforum Parking Lot

Upon presenting a valid parking coupon, visitors to the Aquaforum are entitled to a discount according to the length of their stay of no more than CZK 100.

The parking lot is not guarded.

The JIH (SOUTH) Parking Lot

Option of daily and long-term parking. A camera system is installed, as well as automatic servicing and cashiers. Payment is possible in both CZK and EUR; credit cards and contactless cards are accepted.

Long-term parking, which can be reserved by e-mail or on-line, is discounted.

The SEVER (NORTH) Parking Lot

This parking lot is open 24 hours a day and offers the option of renting a garage or parking space.
Discounts are provided on parking fees depending on the required duration of the parking.

Police of Czech republic

District Department of Františkovy Lázně

commander: npor. Mgr. Ladislav Krištof

territory scope:

Taxi Royal

Taxi Royal

The Tourist Information Centre of Františkovy Lázně

Opening hours

Because of the current government measures, the information centre is closed to the public.

Services:

  • Information about the town and its surroundings
  • Information about cultural and sports events in the town and region
  • Overview of accommodation and gastronomical facilities, accommodation arrangements
  • rental of municipal bicycles, scooters, and Nordic walking poles
  • tips for excursions to the surroundings, information about hiking trails, bicycle paths
  • information about train and bus schedules, sales of RegioJet tickets
  • advance tickets for the Božena Němcová Theatre in Františkovy Lázně
  • advance tickets of the networks Colosseum Ticket, Ticketportal
  • sales of the Karlovy VARY REGION CARD
  • tourist cards
  • sales of souvenirs, tourist information materials, maps, postcards, printed guides, postage stamps, copying

Public toilets at sports ground

The sportsground situated on the route to Amerika pond. In aproximate vicinity of the swanlake.
The key is available at the Čapí Bistro. 

Public toilets at the bus stop Městské sady

out of order

Public toilets in Glauber springs drinking hall

Opening hours:  

may–october  8:00-18:00  

november-april 8:00-16:30

Medical centre

PV Ambulance s.r.o. 
medical surgery
www.pv-ambulance.cz, Tel. +420 354 542 222

Dentist surgery  
Tel. +420 354 542 751, +420 354 542 514

Rehalcentrum s.r.o. – physio therapy center
www.rehal.cz, info@rehal.cz
Tel. +420 354 543 823

Pharmacy Bonate
Po-Pá 8:00-16:30

Train station Františkovy Lázně

Stations providing passenger check-in for international and domestic train transport, including booking documents (seats, beds and couches)

International and domestic train ticket counter
Opening hours:

Mon-Fri 6.05 a.m. - 12.15 p.m. /
1.00 p.m.  5.45 p.m.

Sat-Sun 7.25 a.m. - 12.15 p.m. /
1.00 p.m. - 5.45 p.m.

Payment in EUR is possible at the station.
Payment by credit card is possible at the station.

The station is included in the integrated transport system IDOK (Karlovy Vary), Zone 11,12

Due to extensive reconstruction of the building, the luggage room, rental and bicycle storage facilities will be closed as of 19 March 2024.

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Tourist Information Centre 

Máchova 8/373
351 01, Františkovy Lázně

+ 420 778 736 298
info@frantiskovy-lazne.info

© 2026, Destinační a informační agentura Františkovy Lázně – all rights reserved